Billing Specialist
Lake Ridge Academy is seeking a Billing Specialist, who will serve as the primary administrator of the school’s billing platform, Finalsite Enrollment. This individual will become an in-house expert on all aspects of the system, ensuring accurate and timely invoicing, payments, and reporting. The role requires direct communication with families to address billing questions and concerns, as well as collaboration with leadership to provide cash flow projections and financial insights related to tuition and other fees.
Key Responsibilities:
● System Expertise: Develop deep knowledge of Finalsite Enrollment; maintain and update family accounts, tuition plans, and billing workflows.
● Family Support: Serve as the main point of contact for families regarding tuition, fees, payment plans, and account questions, ensuring a positive and professional customer-service experience.
● Billing & Collections: Prepare, distribute, and monitor tuition and fee invoices; oversee payment processing; follow up on outstanding balances in accordance with school policy.
● Cash Flow Projections: Analyze tuition schedules, payment patterns, and receivables to create accurate cash flow forecasts that support financial planning.
● Reporting & Reconciliation: Generate regular billing reports, reconcile accounts with the general ledger, and assist in audits or financial reviews as needed.
● Collaboration: Partner with admissions, advancement, and finance staff to ensure accurate posting of tuition, fees, scholarships, and financial aid.
● Process Improvement: Recommend and implement enhancements to billing procedures and family communications for greater efficiency and clarity.
Qualifications:
● Associate or Bachelor’s degree in accounting, finance, business administration, or related field (or equivalent experience). Candidates without a degree but with relevant experience will be considered.
● Prior experience in billing, accounts receivable, or customer service role; independent school or non-profit experience preferred.
● Strong proficiency with billing/financial software; experience with Finalsite Enrollment is highly desirable.
● Excellent communication and interpersonal skills with a customer-service mindset.
● Strong organizational skills with attention to detail and accuracy.
● Ability to analyze data and prepare clear financial projections and reports.
● Discretion and integrity in handling sensitive financial information.
Why Join Us
At Lake Ridge Academy, you’ll join a collaborative leadership team dedicated to shaping the future of our students. We offer a supportive community, competitive compensation, and the opportunity to make a direct impact on the lives of children and families. Our compensation includes a comprehensive benefits package, including health, dental, and vision insurance, 403(b), and tuition remission for children of employees.
Interested candidates should submit a resume, cover letter, and three references to careers@lakeridgeacademy.org.
Interested candidates should submit a resume, cover letter, and three references to careers@lakeridgeacademy.org.
Tel: (440) 327-1175
Fax: (440) 327-3641
Fax: (440) 327-3641
Lake Ridge Academy is the only independent college preparatory school on Cleveland's west side. Our co-educational curriculum offers a unique blend of academics, extracurricular activities, and a focus on character development, all on our beautiful 93-acre campus. With a student-teacher ratio of 8:1, our devoted faculty provides personalized attention to help every student thrive.